Introduction to Conflict Management - PDF booklet

Introduction to Conflict Management - PDF booklet

Improving performance using the TKI®

Help your clients improve their conflict-handling effectiveness

This practical and insightful PDF booklet, which was designed to accompany the TKI® instrument and provide the next step in understanding and applying results from the TKI®:

• Focuses in depth on all five modes - when to use each style and specific techniques and detailed guidance for employing each style effectively
• Suggests tips for reducing each style’s negative side effects
• Helps clients improve their conflict-handling skills
• Enables successful conflict management in organisations
• Is a must-have resource for participants in any TKI® conflict training

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